For your relaxed holiday
Our Cancellation policies

Arrive and simply enjoy

The safety, protection and well-being of our guests and employees is our top priority. In order to make your holiday as safe and carefree as possible, we would like to inform you about our current cancellation policies & measures so that you can plan and enjoy your well deserved vacation. 

Despite all the measures and new framework conditions, we promise that you will be able to enjoy your holiday at the legendary Reisch Hotel to the full. The joie de vivre and attention to detail can still be felt at every corner. The warm atmosphere and the professional service ensure an unforgettable vacation.

Cancellation Policy
  • Summer: 7 days before arrival free of charge, then 90% of travel costs
  • Summer (JULY & AUGUST): 14 days before arrival free of charge, then 90% of travel costs
  • Winter: 60 days before arrival free of charge
  • Hahnenkamm Race: 90 days before arrival free of charge
Strong together!
Current regulations

at the Reisch Hotel in Kitzbühel

Recommandations:

  • Keep distance to other guests on your own comfort zone
  • Wear your FFP2 Mask if you like (required at doctors, hospitals)
  • Smile instead of shaking hands
  • Sneeze and cough in your crook of arm or handkerchief
  • Wash hands regularly & desinfect
  • Compliance with the current Covid measures according to regulation

Check in and out:

  • No regulations to enter Austria (current situation)
  • FFP2 Mask at hospitals and doctors only
  • All information and wished regarding your holiday via E-Mail prior to your stay
  • If you wish check in can be proceeded quickly
  • Disinfectant dispensers at every entrance, greetings without hand shaking, payment via credit or debit card recommended
  • Staff tested regularly and guests can also test free of charge at our reception
Important
precautions 

For us and our hotel guests

… if the following occurs:

  • You can not enter Austria or Tirol due to a travel restriction (official regulation)
  • You are not allowed to leave your hometown (official regulation)
  • Should there be an official closure of the hotel
  • You can't travel to Kitzbühel due to Covid-19 regulations (Government decision)

If none of the above occurs our regular cancellation policy applies.

  • Extensive cleaning and disinfection of rooms and all public areas
  • Daily check up and cleaning as well as disinfection of all areas
  • Hand disinfection dispenser on each entrance and public acces points
  • Use of virucidal cleaning products on all surfaces
  • Room cleaning with virucidal cleaning products
  • Regular ventilation of all rooms and public areas 
  • Our team is mostly vaccinated 
  • Comprehensive hygiene training for our staff
  • Trained team in every departement

You will find all information for your safe holiday in Kitzbühel with the Tourism Office Tourismusverband and the Bergbahn AG Kitzbühel.